At Lilo, we take internet security seriously and it's our top priority to protect the information of our hotels and vendors. Lilo uses several safety features to process payments and ensure the protection of our customers.
To safeguard your information, it's important to be aware of phishing scams and how to identify them. Phishing is a form of internet theft where attackers use fake websites, emails, or messages to gain access to your account and sensitive information. Here are some tips to help you avoid phishing scams:
Avoid messages with overly general language: Phishing scams often use general language, so be cautious of messages that seem to come from a trusted organization but have vague statements.
Check for a secure website connection: When accessing a website where you enter sensitive information, check that a lock icon appears next to the URL in your browser.
Beware of URLs that look suspicious: Phishing scams can use URLs that appear legitimate at first glance, but are actually different. For example:
Legitimate URL: example-wholesale.com/towels/white
Phony URL: example-wholesale.com-towels.net/white
Be cautious of business messages from personal accounts: Attackers may use information from your online presence to create a message that seems to come from a real contact.
Watch for misspellings, poor grammar, and style variations: Criminals may not take content style seriously, leading to typos, grammar errors, and variations in content style within a single page.
Avoid alarmist or overexcited messages: Be wary of time-sensitive requests that try to scare you into taking action without thinking.
Open attachments or links only if expected: Don't interact with attachments, links, or forms unless you know what they contain and were expecting them. They can redirect you to malicious sites that steal your information or infect your device with malware.
Be careful when using public Wi-Fi: Public Wi-Fi is convenient, but it also presents a higher risk for criminals to access your information. To reduce your risks:
Verify the hotspot name: Before connecting, make sure that the hotspot is legitimate. If the name isn't obvious, ask an employee.
Protect your device: Public Wi-Fi networks are less secure than private networks. Protect yourself by disabling file sharing and enabling your firewall before connecting. Avoid sending or receiving sensitive content using public Wi-Fi.
If you receive any suspicious phishing messages, please reach out to us using the "Contact Us" button, and we'll help address your questions or concerns.